Our Response to the Coronavirus (COVID-19)

Coronavirus/COVID-19: Response
The health and safety of our guests and employees is our priority and we are closely monitoring new developments regarding COVID-19 (Coronavirus).

Dear Valued Customer,

As your chosen partner and transportation provider, we are writing to you today to assure you we have taken every proactive measure to combat COVID-19 as it relates to our services. We want you to know that we consider your safety paramount to the success of our operation; we care about your health above all else.

The United States Center for Disease Control (CDC) recommends cleaning and disinfecting surfaces to help prevent the spread of COVID-19 and other viral respiratory illnesses. In response, we’ve increased our cleaning schedules and now use a mixture of bleach, Lysol, and water. This disinfectant mixture is being sprayed onto surfaces to kill germs, including COVID-19. We are cleaning every interior surface of our vehicles, including hard and soft fabric areas, before every trip.

As an added layer of safety, we have partnered with CURIS Decontamination to medically decontaminate each of their vehicles using the newest technology in hydrogen peroxide fog by “CURIS system,” providing a hospital grade disinfection without any harmful residue or chemical odor.

Our employees are versed in the CDC guidelines on COVID-19 to reduce the transmission of germs. If any of our employees become affected by COVID-19, we have a notification process in place and will reach out to you immediately to inform you of any possible situation. We would also ask that you inform us if any of your group members are subsequently affected within 14 days of travel so that we can take precautionary measures.

When it comes to the safety and well-being of our team members and passengers, stop at nothing to ensure we are doing everything we can to manage this current situation.

We’re confident you’ll have a safe and comfortable journey with us, should you have any questions regarding your trip please reach out to us so we can work with you on any individual requirements.

Kind Regards,

Mario Da Rocha Jr
Silver Star Transportation

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